Transform Your Cleanse
Balancing Cleansing Emulsion
Clinically tested cleansing to help support a soothed-looking skin barrier
The Challenge
The foundation of skin health begins with a cleanse.
While oilier skin types benefit from traditional cleansing agents that easily dissolve excess sebum, sensitive skin, especially post-procedure skin, may be sensitive to foaming surfactants with a delicate lipid layer and increased reactivity.
The ideal cleanser for very delicate skin should leave the complexion feeling thoroughly clean yet balanced without exacerbating dryness + redness. It should help support the building blocks of a healthy-looking skin barrier.
The Solution
NEW Balancing Cleansing Emulsion is a clinically tested, gel-to-milk cleanser that helps support a healthy skin barrier while lifting oil and impurities for a supple + soothed complexion.
This fragrance-, dye- and sulfate-free cleanser is suitable for all skin types, especially for sensitive + post-procedure skin.
Balancing Cleansing Emulsion
Introducing Balancing Cleansing Emulsion, a clinically tested, conditioning gel-to-milk cleanser that helps support the protective skin barrier leaving skin soothed and supple.
Benefits
- Creamy gel melts on contact with skin to lift oil + impurities while helping to support skin’s barrier
- Upon activation with water, gel transforms into a milky fluid, rinsing clean with no visible residue
- Provides calming benefits for all skin types, including sensitive + post-procedure skin
- Fragrance-, dye- and sulfate-free
Key Ingredient Technologies
Non-foaming cleansing technology, protective lipids and calming extracts help leave even sensitive and post-procedure skin supple + soothed.
Light Emollients
Condition + help support the protective skin barrier to provide a supple, comfortable cleanse.
Sugar-Derived Emulsifying Surfactants
Bisabolol + Oat Kernel Extract
Gentle soothers help to visibly calm redness and discomfort to help reduce the feel of reactivity.
Tips For Usage
- Apply Balancing Cleansing Emulsion to dry skin.
- Massage around face (avoid direct contact with eyes). On contact with skin’s heat, gel formula will begin to melt and lift impurities.
- Activate with water to transform cleanser into an easy-to-rinse milky emulsion. Rinse thoroughly.
Balancing Cleansing Emulsion can be used as a pre-cleanse on non-sensitive skin to remove stubborn makeup, followed by your favorite water-soluble cleanser: Gentle Cleanser, Exfoliating Cleanser, Hydrating Cleanser
Clinical Studies
Balancing Cleansing Emulsion is supported by clinical testing to assess the safety and benefits on sensitive + post-procedure skin.
Barrier Protection Study
In a third-party independent clinical study, Balancing Cleansing Emulsion was proven to support a strengthened epidermal barrier to combat water loss for up to 8 hours.
PROTOCOL: An independent clinical study of 21 participants to assess trans-epidermal water loss after a single application of Balancing Cleansing Emulsion. Participants were females, ages 23-69. Study was conducted with a VapoMeter® instrument, which measures evaporation rate of water from skin. Lower evaporation rate values indicate a better skin barrier.
Post-Microneedling Safety Study
- A dermatologist-led, controlled microneedling safety study was conducted in which 3 treatments were performed over 57 days.
- Balancing Cleansing Emulsion was used the day after each treatment.
- No increase in irritation or sensitivity was experienced versus microneedling alone.
PROTOCOL: A single center, controlled clinical study of 15 participants to assess the safety of Balancing Cleansing Emulsion following 3 microneedling treatments performed over 57 days. Participants were females, ages 18-70, with Fitzpatrick skin types I-IV.
Post-Ablative Laser Tolerance Study
In an independent clinical study, Balancing Cleansing Emulsion was clinically evaluated for gentle use following a fractional CO2 laser procedure.
IN 24 HOURS
Participants showed a statistically significant reduction in burning and stinging.
BY DAY 3
Participants showed a statistically significant reduction in redness and swelling.
BY DAY 7
100% of subjects said their skin looked + felt healthier without irritation.
PROTOCOL: A 28-day clinical study of 48 participants to assess the tolerance of Balancing Cleansing Emulsion following a fractional CO2 resurfacing laser procedure. Participants were females, ages 20-63, with Fitzpatrick skin types I-III. Supported with the use of Soothing Ointment and Sunscreen + Primer SPF 30 during the study.
Cleansing Evaluation
In an independent cleansing study, participants reported that Balancing Cleansing Emulsion provided a thorough yet comfortable cleanse.





PROTOCOL: A two-week clinical study of 24 participants to assess the cleansing performance of Balancing Cleansing Emulsion. Participants were females, ages 21-60 with Fitzpatrick skin types II and III.
ZO® Cleanser Guide
ZO® Skin Health delivers innovations for a variety of skincare concerns + preferences. Below is a guide to selecting the ideal cleanser to suit your skin type and routine.
Post-Procedure Care
Calm skin, help support comfort + help complement visible results following non-ablative in-office procedures, such as moderate peels, microneedling and lasers with these ZO® solutions.
FAQs
What are the benefits of using Balancing Cleansing Emulsion?
Balancing Cleansing Emulsion is supported by 4 clinical studies and delivers many skin benefits:
- Melts on contact with skin to effortlessly lift oil + impurities while helping to support skin’s barrier
- Upon activation with water, it transforms into a milky fluid, rinsing clean with no visible residue
- Provides calming benefits for all skin types, including sensitive + post-procedure skin
- Is fragrance-, dye- and sulfate-free
Do I need to use a makeup remover before using this product?
Sensitized skin can be a temporary or chronic condition caused by a variety of internal + environmental factors such as the frigid temps + dry heat of winter or overly using aggressive skincare topicals.
At ZO®, we believe that “sensitive” skin is actually sensitized, weakened skin that needs to be strengthened by using the right products.
Can I only use this if I had a procedure/treatment done?
No, Balancing Cleansing Emulsion is also ideal for skin that’s sensitive (due to seasonal influences, over-using aggressive skincare topicals etc). It can also be used as a pre-cleanse to remove stubborn makeup + tenacious sunscreen followed by one of ZO’s water-soluble cleansers for your skin type: Gentle Cleanser for all skin types, Exfoliating Cleanser for oily + blemish-prone skin or Hydrating Cleanser for normal to dry skin.
What is meant by "upon activation with water?"
Balancing Cleansing Emulsion is a transformative cleanser that begins as a creamy gel, to be applied to dry skin. When you apply water to your face, it activates the cleanser into an easy-to-rinse milky emulsion.
Is this a foaming cleanser?
No, Balancing Cleansing Emulsion is non-foaming. It utilizes ultra mild, non-foaming cleansing agents that lift oil + impurities without disrupting the skin barrier.
What other products can I use with this cleanser?
For a full Getting Skin Ready® protocol for normal to sensitive skin, we recommend pairing Balancing Cleansing Emulsion with Exfoliating Polish 1-2 times/week as your gentle exfoliant, plus Calming Toner AM + PM after cleansing + exfoliating. From there, you can incorporate many of ZO’s Prevent + Correct products plus Triple-Spectrum Protection® sunscreens.